With WebmasterOrbit.com you have access to online support 24 hours a day, 7 days a week. You'll get a response within 1 hour  - 24/7!

Log in to your hosting Control Panel, click 'Support', then 'Help Center' and 'Request Help'.

 
Online FAQs

Access the most up to date Frequently Asked Questions from your hosting Control Panel. Click on 'Support' and then Help Center.' You'll find the answers to 100s of questions clearly laid out in our FAQ support pages.

If you don't find the answer to your hosting question there, or don't have access to your Control Panel, contact the 24/7 support staff.
 

Over 60 Video Tutorials available from your Control Panel:

You have access to over 60 video tutorials from your hosting account Control Panel.  Just log in and click on 'Support,' and then 'Video Tutorials.' These tutorials will help you with almost every aspect of managing your hosting. Want to preview them before signing up? Just log in to the demo account and try them out!
 

Site Manager:
  • Adding a domain name
  • Deleting a domain name
  • Editing a domain name
  • Registering a domain name
  • Transferring a domain name
  • Adding a subdomain/virtualhost
  • Deleting a subdomain/virtualhost
  • Editing a subdomain/virtualhost
  • Creating a FTP account
  • Managing an existing FTP account
  • Installing/Uninstalling or Fixing broken FrontPage Extensions
  • Creating/Managing a Password Protected Area (PPA)
  • Creating/Managing a MySQL database
  • Adding and Enabling shell access (SSH)
  • Adding shell access (SSH) support
  • Enabling/Disabling shell access (SSH)
  • Purchasing, activating and setting a static IP address
  • Purchasing an authenticated/static IP address
  • Activating/Deactivating an authenticated/static IP address
  • Setting an authenticated/static IP address
  • Modifying custom DNS records
  • Generating an SSL certificate and Signing Request (CSR)
  • Using the File Manager
  • Browsing the File Manager
  • Deleting files/directories using the File Manager
  • Renaming files/directories using the File Manager
  • Copying files/directories using the File Manager
  • Moving files/directories using the File Manager
  • Changing directories/files permissions using the File Manager
  • Uploading files using the File Manager
  • Creating directories/files using the File Manager
  • Editing files using the File Manager
  • Installing an SSL certificate
  • Uninstalling an SSL certificate
  • Using the Crontab
  • Service Upgrades:
  • Adding more traffic
  • Adding more disk space
  • Adding support for additional domain names
  • Adding more MySQL disk space
  • Adding support for additional MySQL databases
  • Upgrading a web hosting account
  • Renewing a web hosting account
  • E-mail Manager:

  • Creating an e-mail account
  • Deleting an e-mail account
  • Adding an e-mail alias to an existing e-mail account
  • Deleting an e-mail alias
  • Setting an e-mail forwarding
  • Setting an e-mail forwarding #2
  • Adding an e-mail filter
  • Editing/Deleting an e-mail filter
  • Using the Anti-Spam Protection
  • Creating a mailing list
  • Changing the password of an e-mail account
  • Editing/Deleting a mailing list
  • Setting an autoresponder to an existing e-mail account
  • Web Design:

  • Activating/Deactivating the Site Studio
  • Logging into the Site Studio
  • 24/7 Customer Support:

  • Requesting help through a Support Ticket
  • Viewing Support Tickets
  • Using the Help Center
  •